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 Post subject: Website Ordering Issue
 Post Posted: Fri Feb 04, 2011 12:28 pm 
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Joined: Fri Feb 04, 2011 11:26 am
Posts: 3
I'm trying to complete an order on your site but everytime I'm on the credit card page and hit submit it tells me I inputted an invalid coupon code even though I didn't put anything into the coupon code option. Is there something wrong with your ordering system or is it something on my end?


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 Post subject: Re: Re: Website Ordering Issue
 Post Posted: Fri Feb 04, 2011 12:39 pm 
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Joined: Mon Dec 06, 2010 7:26 pm
Posts: 2834
Location: Florida
Libertarian wrote:
I'm trying to complete an order on your site but everytime I'm on the credit card page and hit submit it tells me I inputted an invalid coupon code even though I didn't put anything into the coupon code option. Is there something wrong with your ordering system or is it something on my end?


If your account existing before the website upgrade, please verify your address is correct.

Also, make sure an old coupon wasn't saved to your account. Having an expired coupon saved, even if not applied, can cause an error.

Sent from my HTC Evo


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 Post subject: Re: Website Ordering Issue
 Post Posted: Fri Feb 04, 2011 2:17 pm 
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Joined: Fri Feb 04, 2011 11:26 am
Posts: 3
It's a new account I just set up. Never used a coupon code. I checked my account and made sure the coupon code input was blank but still getting the error.


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 Post subject: Re: Website Ordering Issue
 Post Posted: Fri Feb 04, 2011 4:47 pm 
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Joined: Mon Dec 06, 2010 7:26 pm
Posts: 2834
Location: Florida
Send me a couple screenshots of the exact error and I will look into it.


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